Report Feedback

Flag generation issues to help improve TheRouter.ai quality and reliability

If a model response looks wrong, slow, or broken, submit feedback with a category and short description. Feedback helps improve routing, billing accuracy, and provider quality monitoring.

Feedback categories

categories.txt

Latency
Incoherence
Incorrect Response
Formatting
Billing
API Error
Other

Report from the chat interface

Open a conversation and hover the assistant message with the issue.
Click the bug icon to open the feedback form.
Select a category and describe what went wrong.
Submit feedback; generation metadata is attached automatically.

Report from activity history

Open your activity page in TheRouter.ai.
Select the generation row or use the global Report Feedback action.
Provide generation ID, category, and details.
Submit the report for review.

Finding generation IDs

Generation IDs are returned in API responses under the id field and are visible in activity detail views.

API-side feedback workflow

If your product wraps TheRouter.ai, include generation IDs in app telemetry so users can report issues from your UI with one click.

Response capture

{
  "id": "gen_abc123",
  "model": "anthropic/claude-sonnet-4.5",
  "choices": [
    {
      "message": {
        "role": "assistant",
        "content": "..."
      }
    }
  ]
}

What happens after submission

TheRouter.ai reviews reports to improve provider routing, recovery behavior, usage accounting, and default model recommendations across the platform.

High-quality reports

Include prompt context, expected behavior, and why the output failed your task. Better context leads to faster triage and fixes.